Monthly Tech Care & Support

We’ll Keep Your Tech Working 100%

Creatives that teach, can use our plan to keep systems working perfectly every month.

We’ll help you with Maintaining every part of your website, course LMS, or community.

And when systems start to get stupid, we’ll be there to Troubleshoot and Fix your technology.

Your online courses, membership communities, and coaching websites will work like the pros.

This includes keeping your systems running 24×7 with expert monitoring, checks, backups, updates, and optimizations.

And when problems come up we’ll – research, debug, work with vendors, test, document a plan, fix, and deploy.

Spend your time creating new content and growing your business instead of dealing with flaky systems and problems.

Video Overview

Watch this video to learn how you can get better results and do more by partnering with our technical experts.

What’s Included?

Here are some of the many technical things that we do for you every single month.

Maintenance

  • Monitor all your systems for availability
  • Test all your pages
  • Update all your systems, plugins
  • Keep backups and change logs
  • Secure and protect your platform

Troubleshoot

  • Fix system problems
  • Student tech support
  • Identify root causes
  • Work with system vendors
  • Quick response times

Who's This For?

  • Creative professionals who have started training or coaching businesses
  • Companies offering Online Courses, Communities, and Coaching Websites
  • Non-technical owners with limited coding, database, and server skills
  • Industries like Design, Making, Fashion, Writing, Performing, or A/V
  • Busy leaders who need to Save Time, Move Faster, and Improve Results

Our Expert Technical Skills

Here are some of skills that we use to create advanced reliable training systems for our creative teachers and coaches.

Hosting

Servers, RAM, Hard Drive, Speed, DNS, SSL, IP Addresses, Cloud, Scaling

Development

HTML, Javascript, CSS, PHP, Plugins, Databases, Servers, APIs, Responsive Mobile, Page Builders

Design & Media

Colors, Fonts, Icons, Images, Transparency, Videos, Captions, Audio, Accessibility, PDFs

Marketing & Sales

Sales Pages, Email Lists, SEO, Payments, Upsells, Affiliate Programs, Appointment, SMS

Courses

Platform Selection, Themes, Resources, Video Lessons, Drip Lessons, Resources, Quizzes, Surveys

Communities

Sales Page, Bundles, Rooms, User Profiles, Themes, Roles, Onboarding, Resources, Alerts

Websites

WordPress, Themes, Plugins, Pages, Blog, Shop, Menus, Signup Forms, Portfolio, Pop Ups

Coaching

Lead Magnets, Calendar Tools, Webinars, Chat Bots, Email/Phone collection, Testimonials, Sizzle Videos

Is Your Broken Tech Stressing You Out?

We'll fix all your systems so that your training business software works 100% of the time.

online music teacher

Flexible Pricing That Grows With Your Business



Maintenance Services

Fixes & Troubleshooting 

ESSENTIALS

Tech Helpers

$300

Per Month

* Maintain & Updates

* Backups

* Speed & Availability

* Security & Audits

2 Issue Hours / Mo

< 24 Hour Response

1 - 3 Day Resolve Target

* Platform & System Issues

Small

PREMIUM

Tech Team

$750

Per Month

* Maintain & Updates

* Backups

* Speed & Availability

* Security & Audits

* Quality & Experience

* Server & Hosting

* Analytics & SEO

5 Issue Hours / Mo

< 12 Hour Response

1 - 2 Day Resolve Target

* Platform & System Issues

* Student & Member Issues

Medium

ULTIMATE

Tech Department

$1500

Per Month

* Maintain & Updates

* Backups

* Speed & Availability

* Security & Audits

* Quality & Experience

* Server & Hosting

* Analytics & SEO

* Domain Names

* E-Mail Services

* Payments

10 Issue Hours / Mo

< 6 Hour Response

< 1 Day Resolve Target

* Platform & System Issues

* Student & Member Issues

Large
Website designer fixing teacher website and providing maintenance support

Problems We Fix

Here are some common problems and tasks we help creative training businesses get fixed or done.

  • Make my server faster
  • Update my SSL certificate
  • Fix my mobile layout
  • Add email to marketing list
  • Fix hacked website
  • Images look low quality
  • My database is corrupt
  • Put my videos on a CDN
  • Fix my SEO settings
  • My plugin is crashing
  • Running out of server space
  • Student can’t log in
  • Fix my DNS records
  • Add languages and translation
  • Change my theme
  • Emails aren’t sending
  • Payment isn’t working
  • Affiliate links not working
  • Community member access
  • Statistics aren’t working
  • Main menu & links broken

Stop Wasting Your Time

Focus on the things only you can do, and let our reliable experts care for your systems.

Supported Platforms

We support Thinkific, Teachable, Kajabi, WordPress, Circle, Podia, and other leading course, community, and website systems.

Our team is continuously using, configuring, and researching top Learning Management Systems (LMS). We know about upcoming features and changes before most people, so we can make your systems rock 🤘 like the best of the best. See more supported platforms.

How Does It Work?

It’s really easy to get started. We’ll start freeing you from all the tech nightmares in about two weeks! We’ll use our kickoff meetings and onboarding processes to learn about your systems and goals, and then we’ll start taking care of your platforms and problems every week.

1) Onboard Client

First, we’ll learn about your systems, challenges, and goals to establish an awesome creative+tech partnership.

2) Maintain Systems

Then, we’ll regularly handle updates, backups, security, speed, traffic, testing, and more.

3) Fix Problems

Finally, whenever your team or your students have issues, we’ll troubleshoot and fix your problems.

What Clients Are Saying

Look how online teachers and coaches are raving about us after we've helped them level up their creative training businesses. See more.

Move To The Next Level Faster

Get your systems finally working and better than ever by leveraging our e-learning technical experts.

You’ll immediately stop wasting time that you can invest back into growing your company.

Frequently Asked Questions

You can stop worrying about your technology, because our experts will periodically maintain and verify that your systems are working reliably for your business and customers. When tech problems do occur for your business or students, our experts will carefully and quickly troubleshoot and fix any issues. More

We help creative teachers that need help with technology for their courses, communities, and websites. These are professionals that are usually very busy creating or serving their customers and have limited technical skills.

We’ll talk just like real team partners over email, zoom, teams, google meet, loom, etc. We also use support tickets via web forms or email. And we’re going to have recurring check in meetings to talk about what was done and the next steps.

We are using a variety of tools that may be checking your system as often as every minute in real time. In addition to that we do system and user experience checks weekly to monthly depending on your plan. We’ll also check your systems after every update, optimization, fix, or enhancement.

YES! We really care about security! Here are some of the things we use – SSL, HTTPS, Certificates, Password Managers like LastPass, DashLane, Firewalls, Attack reports by who and country, Antivirus software, Limit access only to those required, Avoid Weak passwords, Specify users by rights and roles.

Of course, you can cancel at any time. There are no contracts or slimy hostage breakup fees. You can send an email or submit a ticket to wrap up the service. We’ll do a quick email/call to make sure you’re legit and see if we can fix anything. So you can stop within a day if you need to back out.

Yes! We’re so confident in our services that we offer a 100% Expert Partner guarantee. If you aren’t completely satisfied with our work, care, communications, or skills in the first 30 days, just send us a note explaining what went wrong and we’ll provide you a full refund.

Satisfaction Guaranteed

You can seriously count on us to not suck! 😓 We're knowledgeable, careful, reliable, and ethical techies.

Our 100% Expert Partner Guarantee insures that if you're not happy with the quality of our service in the first 30 days, just write us a note explaining what went wrong, and we'll provide you a full refund.

Need More Information?

If you still have a few questions, let's talk about it. First, you'll get a sense about our expertise and easy-going style. Then, we'll talk about your challenges and goals. Finally, we'll brainstorm on a few options to level up your business.

You can start by either filling out an online form to send us a message or scheduling time to hop on a zoom call.

Growing Too Slowly?

Businesses built on solid technical foundations see better performance and faster growth.

Get Tech Freedom Now

Use our service so that you can get back to creating amazing content and growing your business!

Let us geek out maintaining and troubleshooting all your courses, communities, and websites.