Monthly Tech Care & Support
We’ll Keep Your Tech Working 100%
Creatives that teach, can use our plan to keep systems working perfectly every month.
We’ll help you with Maintaining every part of your website, course LMS, or community.
And when systems start to get stupid, we’ll be there to Troubleshoot and Fix your technology.
Your online courses, membership communities, and coaching websites will work like the pros.
This includes keeping your systems running 24×7 with expert monitoring, checks, backups, updates, and optimizations.
And when problems come up we’ll – research, debug, work with vendors, test, document a plan, fix, and deploy.
Spend your time creating new content and growing your business instead of dealing with flaky systems and problems.
Video Overview
Watch this video to learn how you can get better results and do more by partnering with our technical experts.
What’s Included?
Here are some of the technical support things that we do for you every single month.
Maintenance
- Monitor all your systems for availability
- Test all your pages
- Update all your systems, plugins
- Keep backups and change logs
- Secure and protect your platform
Troubleshoot
- Fix system problems
- Student tech support
- Identify root causes
- Work with system vendors
- Quick response times
Who's This For?
- Creative professionals who have started training or coaching businesses
- Companies offering Online Courses, Communities, and Coaching Websites
- Non-technical owners with limited coding, database, and server skills
- Industries like Design, Making, Fashion, Writing, Performing, or A/V
- Busy leaders who need to Save Time, Move Faster, and Improve Results
Our Expert Technical Skills
Here are some of skills that we use to create advanced reliable training systems for our creative teachers and coaches.
Hosting
Servers, RAM, Hard Drive, Speed, DNS, SSL, IP Addresses, Cloud, Scaling
Development
HTML, Javascript, CSS, PHP, Plugins, Databases, Servers, APIs, Responsive Mobile, Page Builders
Design & Media
Colors, Fonts, Icons, Images, Transparency, Videos, Captions, Audio, Accessibility, PDFs
Marketing & Sales
Sales Pages, Email Lists, SEO, Payments, Upsells, Affiliate Programs, Appointment, SMS
Courses
Platform Selection, Themes, Resources, Video Lessons, Drip Lessons, Resources, Quizzes, Surveys
Communities
Sales Page, Bundles, Rooms, User Profiles, Themes, Roles, Onboarding, Resources, Alerts
Websites
WordPress, Themes, Plugins, Pages, Blog, Shop, Menus, Signup Forms, Portfolio, Pop Ups
Coaching
Lead Magnets, Calendar Tools, Webinars, Chat Bots, Email/Phone collection, Testimonials, Sizzle Videos
Is Your Broken Tech Stressing You Out?
We'll fix all your systems so that your training business software works 100% of the time.
Flexible Pricing That Grows With Your Business
Maintenance Services
Fixes & Troubleshooting
ESSENTIALS
Tech Helpers
$300
Per Month
* Maintain & Updates
* Backups
* Speed & Availability
* Security & Audits
2 Issue Hours / Mo
< 24 Hour Response
1 - 3 Day Resolve Target
* Platform & System Issues
PREMIUM
Tech Team
$750
Per Month
* Maintain & Updates
* Backups
* Speed & Availability
* Security & Audits
* Quality & Experience
* Server & Hosting
* Analytics & SEO
5 Issue Hours / Mo
< 12 Hour Response
1 - 2 Day Resolve Target
* Platform & System Issues
* Student & Member Issues
ULTIMATE
Tech Department
$1500
Per Month
* Maintain & Updates
* Backups
* Speed & Availability
* Security & Audits
* Quality & Experience
* Server & Hosting
* Analytics & SEO
* Domain Names
* E-Mail Services
* Payments
10 Issue Hours / Mo
< 6 Hour Response
< 1 Day Resolve Target
* Platform & System Issues
* Student & Member Issues
Problems We Fix
Here are some common problems and tasks we help creative training businesses get fixed or done.
- Make my server faster
- Update my SSL certificate
- Fix my mobile layout
- Add email to marketing list
- Fix hacked website
- Images look low quality
- My database is corrupt
- Put my videos on a CDN
- Fix my SEO settings
- My plugin is crashing
- Running out of server space
- Student can’t log in
- Fix my DNS records
- Add languages and translation
- Change my theme
- Emails aren’t sending
- Payment isn’t working
- Affiliate links not working
- Community member access
- Statistics aren’t working
- Main menu & links broken
Stop Wasting Your Time
Focus on the things only you can do, and let our reliable experts care for your systems.
Supported Platforms
We support Thinkific, Teachable, Kajabi, WordPress, Circle, Podia, and other leading course, community, and website systems.
Our team is continuously using, configuring, and researching top Learning Management Systems (LMS). We know about upcoming features and changes before most people, so we can make your systems rock 🤘 like the best of the best. See more supported platforms.
How Does It Work?
It’s really easy to get started. We’ll start freeing you from all the tech nightmares in about two weeks! We’ll use our kickoff meetings and onboarding processes to learn about your systems and goals, and then we’ll start taking care of your platforms and problems every week.
1) Onboard Client
First, we’ll learn about your systems, challenges, and goals to establish an awesome creative+tech partnership.
2) Maintain Systems
Then, we’ll regularly handle updates, backups, security, speed, traffic, testing, and more.
3) Fix Problems
Finally, whenever your team or your students have issues, we’ll troubleshoot and fix your problems.
What Clients Are Saying
Look how online teachers and coaches are raving about us after we've helped them level up their creative training businesses. See more.
Move To The Next Level Faster
Get your systems finally working and better than ever by leveraging our e-learning technical experts.
You’ll immediately stop wasting time that you can invest back into growing your company.
Frequently Asked Questions
Satisfaction Guaranteed
You can seriously count on us to not suck! 😓 We're knowledgeable, careful, reliable, and ethical techies.
Our 100% Expert Partner Guarantee insures that if you're not happy with the quality of our service in the first 30 days, just write us a note explaining what went wrong, and we'll provide you a full refund.
Need More Information?
If you still have a few questions, let's talk about it. First, you'll get a sense about our expertise and easy-going style. Then, we'll talk about your challenges and goals. Finally, we'll brainstorm on a few options to level up your business.
You can start by either filling out an online form to send us a message or scheduling time to hop on a zoom call.
Growing Too Slowly?
Businesses built on solid technical foundations see better performance and faster growth.
Get Tech Freedom Now
Use our service so that you can get back to creating amazing content and growing your business!
Let us geek out maintaining and troubleshooting all your courses, communities, and websites.