Student Tech Support Plan

Student Tech Support

Delight Your Students With Real Tech Support

We can help your course business operate smoothly every month so you can save time and focus on critical creative boss work instead of dealing with an endless flow of student questions and issues.

Who’s This For?

  • Online Course Teachers
  • Busy Creatives who earn as Creators, Freelancers, and Agencies
  • Professionals with limited Technical knowledge and skills

Stop Wasting Your Time

  • Emailing frustrated and angry customers
  • Receiving bad reviews and issuing refunds
  • Supporting old devices and browsers
  • Recovering lost and forgotten passwords
  • Getting video and audio to work
  • Having no time to grow your business

Monthly Student Services

  • Help students with the sales page and the checkout process
  • Help students with cancellations, refunds, and winbacks
  • Help students with login issues, including password recovery
  • Help with dashboard course view, account, and profile issues
  • Help with device, browser, and internet questions
  • Help with finding and navigating modules and lessons
  • Help with audio/video as well as volume, subtitle, and language issues
  • Help with guides, workbooks, templates, and samples
  • Help with quizzes, polls, and survey issues
  • Help asking course questions to the teacher, cohort, or discussion group
  • Help logging into communities
  • Help using coupons and buying additional courses or bundles

Support Plan Packages

Sales, Checkout

Login, Password, Emails

Dashboard, Account

Module, Lesson, Media 

Materials, Samples

Quizzes, Polls, Surveys

Discussion, Chat

Class Review, Ratings

Device, Internet, Browser

Refunds, Winbacks

Bonus, Community 

Upsell, Coupons

Student Stats Report



Per Month 



Per Month



Per Month

Website designer fixing teacher website and providing maintenance support

How Does It Work?

It’s really easy to get started. And once we learn about your course and students we’ll start taking care of your student questions every week.

1) Onboard Course

Learn about your course, students, and meet with you to establish a winning plan

2) Document Process

Document a process to get new questions, handle questions, provide updates, and more

3) Handle Questions

Handle student questions and issues with care, followed by an email update from us

Use Your Time Wisely

Every month you are wasting valuable time and money on technical tasks that can be outsourced to trained professionals.

With our operations plan, you can spend more of your time doing other work like creating new content, providing services for your clients, and enjoying life.

We’ll provide helpful and timely responses to your students to keep them learning, smiling, and achieving the transformation you are helping them with.

Protect Your Revenues & Reputation

Make sure your new customers have great experiences and ultimately leave great reviews so they buy more services.

Our team can assist frustrated customers with technical problems so that you avoid refund requests, negative reviews, and social media complaints.

Supported Platforms

We support Thinkific, Teachable, Kajabi, WordPress, Circle, Podia, and other leading course, community, and website systems.

Our team is continuously using, configuring, and researching top Learning Management Systems (LMS). We know about upcoming features and changes before most people, so we can make your systems rock 🤘 like the best of the best. See more supported platforms.

Our Tech Superpowers

Our expert team is gifted with (logical) left-brain technical skills to perfectly complement ☯ all your (creative) right-brain endeavors.   We're a crew of interactive developers, technicians, consultants, and analysts that love ❤️ learning.

Every year, we help visionary leaders deliver amazing experiences at scale without being limited by technology.


Software, Servers, HTML Design, Customization, Integrations


Curriculum, Lessons, Multimedia, Quizzes, Communities


Planning, Validation, Audits, Reviews, Problems, Opportunities

What Clients Are Saying

Look how online teachers and coaches are raving about us after we've helped them level up their creative training businesses. See more.

Automate and Scale Your Operations

Get help running, updating, and supporting your teaching businesses. We’ll keep your systems running smoothly and take care of all your maintenance and technical issues. Stop stressing about your platform and students.

Every hour of your week is precious! Stop wasting your limited time handling a continuous stream of system changes and problems.

Keep Earning

Avoid revenue losses by keeping course systems operating 24 x 7

Offload Support

We take care of technical issues and time-consuming student problems

Focus On Value Creation

Use your time to do premium work, create new content, or relax

Frequently Asked Questions

We support Thinkific, Teachable, Kajabi, Learndash, and other major platforms.

Once an order is placed, we will talk over email and/or Zoom as well as use a private questionnaire to collect course info. Depending on your platform and plan, we may recommend using a separate limited helper role that does not have full administrator rights.

Of course, you can cancel at any time. You can log in and cancel, send an email, or submit a ticket.

The different plans support a maximum number of student questions per day. Standard is up to 5 per day, Premium is up to 10, and Ultimate includes up to 25. If we don’t get to a question because of capacity or holiday, we will address the question on the next business day.

Students may get the fastest responses when the platform uses email alerts for notifications. We aim to provide typical student support within 24 hours. Some weekends and holidays may take as long as 48 hours.

We are so confident that you will like our service that we guarantee satisfaction. If you aren’t 100% happy with our service, just let us know within 30 days of starting, and we’ll provide you with a full refund.

Need More Information?

If you still have a few questions, let's talk about it. First, you'll get a sense about our expertise and easy-going style. Then, we'll talk about your challenges and goals. Finally, we'll brainstorm on a few options to level up your business.

You can start by either filling out an online form to send us a message or scheduling time to hop on a zoom call.

Satisfaction Guaranteed

You can seriously count on us to not suck! 😓 We're knowledgeable, careful, reliable, and ethical techies.

Our 100% Expert Partner Guarantee insures that if you're not happy with the quality of our service in the first 30 days, just write us a note explaining what went wrong, and we'll provide you a full refund.

Start Now

Get professional, reliable, and quality help for your student operations today.